Cancellation & Refund Policy

An order placed can be canceled only before the order has been dispatched. To cancel an order, please send us an email with your Order id on support@moderncharkha.com
A refund for a canceled order will be processed within 1-2 working days and the bank may take up to 7-8 working days to credit the amount to your account. In the case of COD orders, we will require your bank account details to process the payment.
Once an order is delivered, if you wish to exchange or return a product, you may do so within 3 days of receiving the product. To exchange or return an order, please send us an email with your Order id and a reason for the exchange/ return on support@moderncharkha.com. The product needs to be kept intact in its original packing form. We will arrange a delivery person to come and pick up the product from your address within 2-3 working days of confirming the exchange/ return.
A refund for a canceled order will be processed within 1-2 working days after the product has been picked up from your address and the bank may take up to 7-8 working days to credit the amount to your account. In the case of COD orders, we will require your bank account details to process the payment.
No cancellation or exchange will be applicable on discounted products or products under any special promotion/ sale. No cancellation or exchange on revival weaves.
For bookings made through social media, the payment needs to be made within 24 hours, after which we will release the product for sale. In case of any special request to hold the product beyond 24 hours, please contact us directly on our social media messenger or WhatsApp no. In such a case, an advance of 25% of the product value needs to be paid to hold the order, unless otherwise discussed.
For any other query, you may write to us at support@moderncharkha.com or reach us at +91- 7774000020.

The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website. Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Modern Charkha”s relationship with you in relation to this website. The term ‘Modern Charkha’ or ‘us’ or ‘we’ refers to the owner of the website whose registered/operational office is Tower C1, 502, The Legend Apartments, Sushant Lok III, Gurgaon Gurugram HARYANA 122002. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. You may not create a link to this website from another website or document without Modern Charkha’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time