Basil Bliss Ikkat Dress

• Country of Origin: India
  
  
• Manufactured & Marketed By: Modern Charkha, Villa Number 89, Deerwood Chase, Nirvana Country, Sector 50, Gurgaon - 122018
  Phone: +91-93106 22816
  E-Mail: info@moderncharkha.com
  
  
• Customer Care: Modern Charkha, Villa Number 89, Deerwood Chase, Nirvana Country, Sector 50, Gurgaon - 122018
  Phone: +91-93106 22816
  E-Mail: info@moderncharkha.com

Thank you for shopping with Modern Charkha! We want to ensure that your shopping experience is smooth and enjoyable. Please take a moment to review our shipping policy.

• Processing Time:

1. Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
2. Please note that processing time may vary during peak seasons or promotions.
   
   

• Shipping Methods:

1. We offer several shipping options, including standard, expedited, and express shipping.
2. Shipping costs and estimated delivery times will be displayed at the checkout based on your location and chosen shipping method.
   
   

• Shipping Locations:

1. We currently ship worldwide.
2. For international orders, please be aware that customs fees and import duties may apply, and customers are responsible for any such charges.
   
   

• Order Tracking:

1. Once your order has been shipped, you will receive a confirmation email with a tracking number.
2. You can track your order by entering the provided tracking number on our website or the carrier’s tracking portal.
   
   

• Shipping Delays:

1. While we strive to deliver your orders within the estimated timeframe, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier issues.
2. We appreciate your patience and understanding in such situations.
   
   

• Undeliverable Packages:

1. In the event that a package is undeliverable due to incorrect address information provided by the customer, refusal to pay customs fees, or failure to collect the package from the carrier, the customer will be responsible for any return shipping costs and may incur additional fees.
   
   

• Missing or Damaged Items:

1. Please inspect your order upon delivery. If you receive damaged or incorrect items, contact our customer service team within 2 days of receiving your order for assistance.
   
   

• Returns and Exchanges:

1. For information on returns and exchanges, please refer to our Return Policy.
   
   

• Contact Information:

1. If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service team at info@moderncharkha.com
   
   

• Policy Updates:

1. We reserve the right to update our shipping policy at any time. Please check our website for the most current information.
   
   

• Delivery Time:

1. Min. delivery time will be around 4-5 days, & Max. delivery time will be 7-10 days